Fall prevention, independence, trustworthy help in emergencies: honest answers to the questions that really matter for seniors, families and caregivers — well researched, clearly explained, no scare marketing.
Created with AI and a love of safety
When is 112 the right call, and when the mobile emergency button? Clear rules for an emergency – and how family and trusted contacts can prepare together.
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Created with AI and a love of safety
What information helpers need in an emergency, where the emergency folder should be kept, and how family members can put it together with their parents and keep it up to date.
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Created with AI and a love of safety
What really happens between the press of the button and help arriving: the sequence of a mobile emergency call, from locating the device to the chain of calls and the 24/7 emergency call centre. Families can see in advance exactly how an alarm reaches them.
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Created with AI and a love of safety
A personal alarm button only helps if it is charged, worn and known to work. Three everyday routines — and the twice-a-year contact check that keeps the alert chain intact.
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Created with AI and a love of safety
An emergency button is only as good as the people it reaches. Here's how to build a well-thought-out emergency chain, whatever device or provider you use.
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Created with AI and a love of safety
Fraudsters deliberately target older people — not because they are naive, but because of their circumstances. Learn the most common scams, the warning signs they all share, and how to protect yourself.
Read moreNOA consists of the device, which you buy once, and the NOA subscription, cancellable monthly or annually, which you take out in the NOA app after receiving the device. SIM card, mobile service, GPS location, messages and accessories are included; there is no activation fee. With the NOA Mini, you can switch on the 24/7 emergency call centre per device: the first takeover in a calendar month is included; every further takeover is subject to a charge. We will publish all prices at the start of sales.
No — using the device itself requires no smartphone and no app. The NOA Mini has its own SIM card, mobile connection, GPS, speaker and microphone. It works fully independently, even if the wearer doesn't own a phone.
With the NOA Mini, the process is a clear chain: 1. The NOA Mini calls the stored trusted contacts one after the other and at the same time sends the GPS location to all message recipients. 2. If the emergency call service is switched on for the device, the 24/7 emergency call centre is the last link in the chain: if nobody answers before that, NOA calls the centre, which speaks with the person and arranges help if needed — for each device, the first takeover each calendar month is included, every further one is subject to a charge. 3. If no one is reached on the first pass, NOA automatically starts the chain again from the beginning. We recommend storing three trusted contacts with different daily routines. If a trusted contact’s voicemail picks up, the call counts as answered and the call chain ends. Ask your trusted contacts to switch off their voicemail for calls from NOA.
Yes. NOA works in all EU countries plus Norway, Switzerland and the UK. SIM card and roaming are included in the monthly service price — at no extra cost.
No. NOA is not a medical device and does not replace medical or nursing care. NOA is a safety and communication service that quickly reaches trusted people in an emergency. The NOA device cannot place an emergency call to 112. In a life-threatening situation, dial 112 yourself if possible.
In an emergency, NOA alerts your trusted contacts at the press of a button and sends the device location along. No smartphone needed.